Centralised dashboard for multi-site groups. Real-time status, alert management, and audit-ready reports.
Identify and verify customers
Maintain accurate and current information
Reassess ML/TF risk throughout the relationship
Apply enhanced due diligence where appropriate
Everything you need to manage AML/CTF compliance in your network.
ComplyIQ captures and verifies ID at the point of payout. Guided prompts walk staff through scan or manual entry with visual match confirmation.
Every interaction builds the profile. Address, occupation, ID documents, payout history, alerts, risk score. All in one place, all timestamped.
Customer risk ratings update automatically based on behaviour. No manual recalculation required.
When risk indicators arise, ComplyIQ prompts EDD automatically – Source of Funds, Source of Wealth, senior approval. The system guides staff through the steps.
Details change. ComplyIQ re-runs risk and screening checks when customer information is updated.
Auto-detect potential duplicates via name, DOB, and document identifiers. Controlled merge preserves audit trail, all activity and evidence transfer.
ComplyIQ applies a structured risk model that considers both who the customer is and how they behave over time. Customer risk assessments are dynamic. They adjust as new information and behavioural patterns emerge. Risk ratings are not static and are automatically recalibrated as activity changes.
Customer risk is continuously reviewed, not just assessed at a single point in time. Behavioural indicators are monitored across defined timeframes, allowing patterns to be detected without permanently penalising customers for isolated activity. Where repeated high-risk behaviour occurs, escalation thresholds increase appropriately to reflect sustained concern.
Management intervention is supported through a controlled override process. Any adjustment to a system-generated risk outcome requires dual review, must include a documented rationale, is time-limited, is automatically reassessed if new risk indicators arise.
Every payout and risk decision is recorded with a full audit trail.
For each transaction, the system retains customer risk rating, risk indicators, escalation or override and decision rationale.
